Privacy Policy

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Link to other web sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

USE OF OUR SERVICES

To book a transfer, we need your first and last name, your e-mail address, mobile phone number and specific payment information.

To confirm the receipt of your booking, identify you as a user and communicate with you, We need the first and last name, e-mail address and mobile phone number

To process the payment, We need credit card information or billing information

If you use our website, we will store your data required for the performance of the contract. Furthermore, we store the data provided by you voluntarily for the duration of your use of the website, provided that you do not delete it before.

FEEDBACK REQUESTS FOLLOWING THE TRANSFER

After every trip, you will be requested by e-mail to rate the driver and the vehicle. This rating only serves for quality assurance and improvement of customer satisfaction. The rides quality is reflected by a star system. The quality standards are important to us and we want to know if you are unhappy with the transportation service. Under this circumstance, we will get back to you by e-mail to ask questions about your transfer. At the bottom of each rating e-mail, you will find a link to unsubscribe at any time.

Changers to our Privacy Policy

We may update its Privacy Policy from time to time, and so you should review this Policy periodically. When we change the policy in a material way, we will update the ‘last modified’ date. Changes to this Privacy Policy are effective when they are posted on this page.

This policy is effective as of 1 Juin 2023.